You have questions we have answers. Below are some of the most common questions we receive.
If something isn’t covered please feel free to contact us so we can help you.
ARE ALL PRODUCTS ON LOCAL2U’S WEBSITE AUSTRALIAN OWNED?
Yes absolutely we exist as an Australian business, supporting Australian businesses to optimise the health and wellbeing of all Australians.
ARE YOU AN AUSTRALIAN BASED COMPANY?
We certainly are, our head office is based in Sydney.
DO ALL PROCEEDS FROM THE SALE GO STRAIGHT TO THE BUSINESS?
Yes, as you shop directly with them. Local2U is not an affiliate based site. We are an advocate based model bringing buyers and sellers together.
We provide a vehicle of bringing to market a company's product much like hearing an ad on the radio or seeing a post on Facebook. In our case we help company’s market themselves using a subscription based model.
HOW DO YOU SELECT THE COMPANIES ON YOUR SITE?
It is YOU our customers optimal health and wellbeing at the forefront of our mind. Therefore we have a process and selection criteria for each business who wants to work with us.
Our dedicated team in Australia work and interview each business based on the key criteria we have developed to ensure they are what Local2U and our customers want, need and deserve.
ARE YOU A BRAND LOOKING TO WORK WITH US?
We are continually looking at expanding our brand network to fulfill our vision of connecting the best health and well-being products to Australian consumers.
If you are an Australian owned brand wanting to be seen by the fastest growing Australian connector in the health and well-being sector our team looks forward to hearing from you and beginning the process.
WHAT DO I DO IF I HAVE A PROBLEM WITH A PRODUCT?
As Local2U is an advocate that exists to bring sellers and buyers together we do not handle fulfillment of product. For product enquiries or issues we refer you back to the original seller.
If you have any issues or questions with our site or wish to report a problem for us to be aware of use the contact us feature.
WHEN DO I GET MY SHIPMENT?
This can vary based on each seller's business please refer to your product website for specific details.